08 Mar HP Diversifies Offerings With New Healthcare Solutions At HIMSS 2018
HP’s new Healthcare Edition Portfolio
HP Inc. has been in overdrive over the past few months, with announcement after announcement. CES 2018 in January saw the release of HP’s newest line of premium notebooks, followed by new enterprise PCs, an expansion of its voice printing capabilities for smart assistants, and most recently, an expansion of its Device-as-a-Service offerings. Now, the company is unveiling a new lineup of devices specifically geared towards the healthcare industry. HP is now the number one unit market share leader in PCs, and now it is seeking to diversify into vertical markets. As the PC market matures, we see more and more areas of specialization pop up—this foray into healthcare-targeted devices is a prime example of that.
HP says the drivers for the new “Healthcare Edition Portfolio” were to increase patient security, patient safety, and help drive caregiver efficiency. I will tell you from spending nearly a decade on the board of Austin’s premier hospital (St. Davids and Heart Hospital) that these variables are essential to hospitals and caregivers if they can impact patient outcomes and make caregivers happier. Let’s dive in.
Focus on hygiene, safety, security, and privacy
While I do not normally list unique elements of a product or service first, I thought this announcement warranted it as I cover HP’s PCs and printers already. The entire “Healthcare Edition Portfolio” appears to be well-designed for healthcare needs above a beyond a typical PC. It also comes directly from one place so there’s “one throat to choke”. I believe the two most important differentiators here are the emphases on hygiene and security, and by proxy, privacy.
Additionally, the new systems are all tested for compliance with the latest patient room electrical equipment safety standards. I may have been on the board of a hospital for a decade, but I never knew there was a unique electrical standard like EN/IEC 60601-1-2:2015. You can read about it in all its glory here.
When it comes to security, the last thing any practice needs is for its patients’ health data to be compromised. This is not a hypothetical—in 2016, more than 16 million healthcare records were exposed or stolen through data breaches, according to a statistic cited by HP from the Ponemon Institute. And if I don’t need to remind you, every single security violation is likely a HIPAA violation that needs to be individually be reported to both state and federal medical regulators. Here is a very public violation “wall of shame”. HIPAA violation fines can span from $100 to $50,000 per event, varying with intent and repeats, with a cap of $1.5M. Before you get all happy and smug about the numbers, realize that each patient record counts as a violation- 1,000 patient records is 1,000 violations. And each violation requires a hospital board meeting.
Features like the FIPS-201 certified fingerprint reader, the HP Sure View Gen2 visual hacking prevention technology that comes standard, and multi-band RF card readers show that HP gets the extra-added importance of security in the healthcare field. As I have written about before, the Healthcare Edition products come standard with all the security goodies on HP’s commercial line like Endpoint Security Controller, Sure Start, Sure Recover and three-factor MFA. HP’s approach targets below, above and at the OS (operating system) layer.
Let’s dive into specific offerings.
Healthcare Edition 14” notebook
The new HP “Healthcare Edition Portfolio” consists of three new offerings. First, the HP EliteBook 840 G5 Healthcare Edition, an ultra-slim notebook that HP says is “purpose-built” for the demands of the healthcare industry. It comes with all the features I outlined above plus the features below.
Easy Clean software in action on the new notebook
One of the device’s healthcare-specific features is HP Easy Clean software, which switches off device inputs while being sanitized with germicidal wipes—this way the computer can be cleaned without having to shut it down entirely. This device also features beefed up security with single sign-on authentication (integrating RFID and biometrics), and visual hacking prevention with HP Sure View Gen2. The new notebook also features an array of state-of-the-art collaboration tools, including HP Noise Cancellation, HP Audio Boost, and a 1080P camera for audio/video calls—all of which could be useful in the often hectic and noisy healthcare field. While MIL-STD-810G testing on 29 different tests from electric shock, humidity, liquids, immersion, dust, freeze, fungus, to shock and acceleration are standard on all EliteBooks, it’s important to know that this notebook is also compliant.
Healthcare Edition 23” all-in-one
Dual band RFID reader in action on the new AiO
The second offering is the HP EliteOne 800 G4 23.8” Healthcare Edition All-in-One. HP is heralding this device as the “world’s first AiO for healthcare.” Like the EliteBook 840 5G Healthcare Edition, this new AiO also features the same security, hygiene features and RFID, advanced fingerprint reader and Windows Hello biometrics for single-sign-on authentication and the same suite of collaboration tools as the notebook above. It also features a dual-facing, 1080P, pop-camera, which I like as I believe it will aid in patient registration and badging. How many times have you seen a kludgy extra camera being used, strapped onto the unit, cables everywhere?
Healthcare Edition 27” display
The third component of the Healthcare Edition Portfolio is the HC270cr Clinical Review Display. It includes all the base security and hygiene features outlined above. The 27-inch, the 3.7-megapixel display is the first in the industry to sport an RFID reader for single sign-on authentication and the first with USB-C. It looks to be a beast for clinical review as it’s DICOM Part 14compliant with automatic backlight monitoring, auto image rotation, and user calibration capabilities. Image quality is extremely important as content like X-rays are being viewed on them as are telemedicine videos and images. The new display also supports Windows Hello authentication via the single USB-C cable and has a 1080P camera for Vidyo calls. I like the USB-C capabilities because caregivers only need a single cable for the display, power, and camera.